Crèche Attendant

 

Reports To:  Fitness Centre Manager, Fitness Centre Supervisor 

Outcomes

  • To provide safe, fun environment for children in their care.
  • To assist the Fitness Centre Manager in taking active steps to maximise occupancy and increase revenue through repeat business, promotion or other means which is supported by the reputation that guests are at all times met with the highest standards of customer service in an environment that is clean, presentable and safe, whilst ensuring compliance with legislation, policy and budgetary restraints.

Tasks

  1. Care
    • Provide children with safe, relevant activities within the centre.
    • Provide structured play activities around appropriate peak time slots.
    • Have all parents complete their child’s attendance form, making note of any conditions/behaviours that may require special treatment.
    • Have all parents complete the sign in/sign out log during attendance.
    • Operate within the operational guidelines as directed in the crèche specific policies and procedures.
    • Report any breaches of the child protection legislation and guidelines.
  2. Customer Service
  • When time permits, communicate with members prior to and after classes.
  • Engage in promotion of Active8 activities and services.
  • Forward any feedback or queries onto the supervisor or group fitness manager were appropriate.
  1. Training
  •  Partake in instructor evaluation and feedback.
  • Attempt to partake in quarterly workshops where appropriate.
  • Attend in-house instructor training and workshops, including video recording and critiquing.
  • Maintain accreditation via the accumulation of specified continuing education credit points.
  1. Compliance
    • To recognise and take prompt corrective action whenever supervision or customer service systems deviate from normal conditions.
    • Maintain confidentiality of the Club’s business affairs at all times.
    • Ensure a high standard of personal presentation at all times.
    • Comply with the relevant components of the Club’s Employee Policy & Procedures manual.
  2. Occupational Health & Safety
    • Ensure that all work is carried out in accordance with the policies and procedures as outlined in the OHS & R Reference Manual.
    • Observe and understand the Centre’s MSDS program, outlining the registering of on-site chemicals and their appropriate usage, handling and emergency procedures.
    • Ensure the security of guests, guests property and employees by following the various provisions of the Club/Centre procedure i.e. key control, incident reporting, lost property procedures.
    • Follow safe operating procedures.
    • Execute all workplace practices and tasks in a manner that is safe so as not to endanger yourself or those around you.
    • Consistently demonstrate professionalism, integrity, commitment, fairness and co-operation in all aspects of the supervisors’ responsibilities.
    • Report any possible safety, procedural or maintenance breaches to the supervisor.

 

Qualifications

    • Desired qualification of current Level 3 Child Services, or equivalent/higher.
    • Senior first aid accreditation or crèche specific.
 

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